Skip to content
Call
Text
(423) 472-0248
Profile photo of a State Farm Agent named: Mark Riden
State Farm® Insurance Agent

Mark Riden

4681 N Lee Hwy
Cleveland, TN 37312

Would you like to create a personalized quote?

Continue a saved quote Items needed for a quote
File a Claim Send Payment
5 out of 5 average rating on Google (563 reviews)
Contact Us
Contact Us
Text Us
Map & Directions
Get ID Card

Would you like to create a personalized quote?

Continue a saved quote Items needed for a quote
File a Claim Send Payment

Office Info

Office Hours
Mon-Fri
8:30am - 5pm
Sat-Sun
Closed
Call or text us 24 hours a day!

Address

4681 N Lee Hwy
Cleveland, TN 37312

Languages

English
Map Image

Born and raised in Southeast Tennessee, I have a tremendous amount of passion for this area. I’ve always wanted to give back and be a positive contributor to the community I live in. Opening my State Farm office in Cleveland in 2012 gave me the perfect opportunity.

I was born and raised right down the road in Etowah, TN (where I also have 2nd State Farm office). I graduated from Tennessee Wesleyan College in Athens, TN where I attended on a full basketball scholarship. I married my college sweetheart, McKenzie, who is a teacher at North Lee Elementary here in Cleveland. We have 3 kids and stay very busy with all their activities. Most of our afternoons and weekends are spent at a ball-field, in a gym, or at church where we keep our kids very involved.

Our office goal is to blow you away with a top notch customer experience. My team is made up of high level individuals that have a shared goal of making sure each customer's individual needs are taken care of during each interaction with a smile on their face. We help people every single day plan for their worst days and recover from the unexpected challenges life can throw at them. Our passion is our community and the people that live here.

We are flexible. We can meet you wherever you choose to do business whether that be face to face, text, email, or a virtual meeting. We provide old school customer service with the option to use new school technology.

Our passion is Auto, Fire, Life and Business Insurance. We are licensed in Tennessee and Georgia. If you are new to the area, please stop in and we will give you local restaurant suggestions! We’d love to meet you.

We greatly appreciate the chance to earn your business. Don’t hesitate to reach out if you need me or my office for anything.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health

Other Products

Banking, Mutual Funds, Annuities

FINRA’s BrokerCheck View Licenses

The Real Consequences of Drunk Driving

What's at stake if you're caught drunk driving? A lot. These tips help you avoid the dangers of drinking and driving.

What is cloud storage and is it safe?

Cloud computing has unique cyber security risks. Read more about what the cloud is, cloud computing providers, safety of the cloud, and strong passwords.

How to help dogs with separation and anxiety

Learn about separation anxiety in dogs and how you can help your furry family member.

View More Articles

No-Brainer :30

Bundle is Life (feat. Patrick Mahomes & Cristo Fernández) :30

This is a Nightmare! :30

Foul :30 (feat. Chris Paul)

Located in Cleveland TN, our office strives to serve our customers evolving needs and ensure they are adequately protected. Focusing on Auto, Home, Business and Life Insurance, we want to help our customers gain a better understanding of what insurance can do for them while providing exceptional customer service. We pledge to be there to assist you through the good and the bad and strive to provide the most exceptional Insurance experience in Tennessee.

Our team is dedicated to offering friendly and reliable service to our customers. We look forward to being someone you can trust to protect what matters most.

our team image 0
Allana Sowder State Farm Agent Team Member

Allana Sowder

Office Manager

License #2396396

Allana is a lifetime resident of Cleveland where she lives with her husband and two children. She joined our office in February of 2018 after a decade in the retail industry. Allana is very knowledgeable regarding State Farm Insurance and eager to help you! Her focus is on auto, home, renters, life, and business insurance. She would love the chance to sit down and review your current insurance plan with you!

Paul Clark State Farm Agent Team Member

Paul Clark

Commercial/Small Business Ins Rep

License #3001751787

Paul Clark grew up in Athens, TN, and moved back to the area in 2019 after graduating from Tennessee Tech University with a Bachelor’s Degree in Marketing. In his free time, he enjoys spending time with his wife, Christy, playing music, and working out. Paul is always excited to meet new faces, and would love to the opportunity to discuss your individual needs in order to take care of you and your family. Whether it is home, auto, renters, life, or business insurance, Paul has got you covered!

McKayla Elliott State Farm Agent Team Member

McKayla Elliott

Insurance Account Representative

License #2453580

McKayla is a lifetime resident of Meigs County and handles all of our claims in the office. She is licensed in auto insurance and fire insurance. She has been in insurance for over 4 years and she is a huge asset to our team and customers.

Brandy O'Neal State Farm Agent Team Member

Brandy O'Neal

Customer Service Representative

License #2236972

  • Brandy O'Neal works in a remote role and handles our billing and service. She is a Nashville native, but now calls Franklin home. She graduated from Middle Tennessee State University with a Bachelor’s Degree in Psychology. She has been with State Farm since 2012. In her free time she loves working out, decorating cakes, and spending time with her husband, Zach and her two children, Sean and Addie. And we can’t forget the newest addition to the O’Neal crew, their sweet puppy, Benji.

AR

Austyn Roderick

Insurance Account Representative

License #2248671

JH

Joseph Harris

Account Representative

License #3002594505

Joseph Harris grew up in Gillette, WY and moved to Colorado Springs where he graduated from the University of Colorado, Colorado Springs. After graduating he spent the summer of 2022 playing professional baseball. When he decided to hang up the cleats, he found his new career path with Mark's office. He started in July of 2023. Joe is excited to help everyone with any of their insurance needs.
Available Positions
Office Representative - State Farm Agent Team Member

Cleveland, TN Full Time

Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.