State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacob Cole
January 8, 2026
"Mike is a great guy. Quick easy and straight fwd.!"
"Jacob, thank you for your feedback! I'm glad to hear that Mike made your experience quick and straightforward. We appreciate your support and are here if you need anything else!"
Margaret Loring
January 8, 2026
"Mike has been very helpful in my transition in moving to Tennessee. Building a new home and moving is very stressful. I appreciate his guidance and feel very confident in the choices I made with his guidance."
"Hey, Margaret! Thanks so much for letting us know that Mike was helpful during your move to Tennessee. We’re glad your homeowners and auto coverage are working well and that you feel confident in your choices."
Carla Little
January 7, 2026
"Christy was super helpful coordinating our homeowner’s policy documentation with our mortgage company. Highly recommend!"
"Thank you for the wonderful review, Carla! We're so glad Joseph could assist with your replacement policies and make the process easier to understand. We appreciate your feedback and wish you the best with your move to Tennessee! - Mark"
Natasha Hall
January 6, 2026
"Very nice an efficient"
"Thank you, Natasha! I'm happy you found our service efficient and pleasant. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Micah Ross
December 19, 2025
"Mike was great!"
"Thank you, Micah! I'm happy to hear that Mike provided you with great service. We appreciate your feedback and are here if you need anything else."
Frank Moran
December 18, 2025
"Answered my question completely and effectively and helped set up auto-pay. Thanks"
"Thank you, Frank! I'm glad we could provide a complete and effective answer to your question. If you have any more questions or need further assistance, feel free to reach out anytime."
grant johnson
December 17, 2025
"Personable, timely, and great customer service. That’s what you get when you work with Mike! Could not be happier with how easy the process was."
"Grant, thank you for your fantastic feedback! I'm so happy to hear that Mike provided you with such personable and timely service. Making the process easy for you is always our goal. If you ever need anything else, feel free to reach out!"
Valerie
December 16, 2025
"I recently relocated to TN and the relocation process is a frustrating one but I am so glad I chose Mark Riden's office to do business with. I've been working with Mike to get my auto transferred over and get a quote on homeowners insurance. He is always prompt at answering and returning calls and is very pleasant to work with. You will not go wrong if you choose this State Farm office!"
"Hey, Valerie! Thank you for sharing your experience. We’re glad Mike could make your relocation process easier by helping with your auto transfer and homeowners quote. We really appreciate you choosing our office and your kind words about our team."
bryan harvey
December 15, 2025
"Great transaction"
"Bryan, thank you for trusting our agency with your insurance needs. - Mark Riden - State Farm Insurance Agent"
Paula Burgner
December 15, 2025
"Michael McGuirk is great. Very professional and respectful treats you the way you should treat others. This was the what made my husband and I choose Mark Ridden State Farm. Thank you and God Bless !"
"Thank you, Paula! I'm happy to hear that Michael's professionalism and respect made such a positive impact on your decision. We're grateful to have you and your husband with us. If you ever need anything, just let us know!"
April
December 12, 2025
"Mike was so helpful and knowledgeable. He saved me not only on my car insurance but rv insurance as well . I walked away with full coverage on both and life insurance for less than I was paying just for my car insurance! Highly recommend giving Mike a call."
"Thank you, April! I'm delighted to hear about your positive experience with Mike. It's fantastic that he could assist you with your insurance all while saving you money. We appreciate your recommendation! If you have any more questions or need further assistance, feel free to reach out."
Luke Osborne
December 11, 2025
"If you're looking for insurance with professional help go see mckala at state farm. She's awesome"
"Thank you, Luke, for sharing your experience! I'm happy to hear that McKayla provided you with the professional assistance you were looking for. We're grateful to have her on our team. If you need any further assistance or have questions, feel free to reach out to our office anytime!"
Wes Zervas
December 9, 2025
"Everyone at the office is extremely professional and polite and very quick to help with whatever is needs to be done"
"Hey Wes! Thanks a bunch for the 5-star rating! We're so happy you're satisfied with our service. If you ever need anything else, we're here for you! - Mark Riden - State Farm Insurance Agent, Cleveland, TN"
Janet Benton
December 8, 2025
"Very quick and efficient . 👍🏻👍🏻👍🏻"
"Hey Janet! Thank you for sharing this. It’s great hearing your homeowners insurance experience felt quick and efficient, and we appreciate you taking a moment to let us know!"
Theresa Bowman
December 5, 2025
"My agent Mike did a great job he was very thorough with explaining the life insurance policy and adding it to my policy thank you"
"Hey, Theresa! Thanks so much for letting us know about your experience. We’re happy Mike could explain everything clearly and help add the life insurance to your policy."
Kary Stewart
December 4, 2025
"Mike was great in assisting us with an easy and smooth transition from out of state to Cleveland. We look forward to doing business with the Mark Riden team!"
"Thank you, Kary! I'm happy to hear that Mike made your transition to Cleveland easy and smooth. We’re excited to continue working with you and appreciate your trust in the Mark Riden team. Let us know if there's anything else we can assist you with!"
Cindy Brown
December 2, 2025
"They are very nice have been with them a long time"
"Thank you, Cindy! I'm happy to know you've had such a positive experience with us over the years. Your trust means a lot. If there's anything else we can do for you, just let us know!"
Kimberly Johnson
December 1, 2025
"This team gets 10 stars!!! Brooklyn And Mike were so amazing and very personable! They saved me over 200 dollars a month compared to my current policy!"
"Thank you, Kimberly! I'm so happy to hear about your positive experience with Brooklyn. It's great to know she was able to help you save money while providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Yannick Tümmler
November 24, 2025
"Had a great and easy conversation with Mike from the team. Was a breeze to set-up renters insurance."
"Yannick, thank you for sharing your experience! I'm happy to hear that Mike made setting up your insurance so easy. Our team is always here to assist you with any insurance needs. Let us know if there's anything else we can help with!"
Brent
November 24, 2025
"Very helpful an always willing to help an go the extra mile Highly recommend"
"Thank you, Brent! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out. Thanks for choosing us!"
Melba Mack
November 20, 2025
"They are always ready to help me whenever I call them. They are really some Friendly people. Thank y'all for your help 🙂"
"Thank you, Melba! I'm happy to hear that our team has been able to assist you whenever you need it. We truly appreciate your kind words about our friendly service. Let us know if there's anything else we can do for you!"
eden fenne
November 20, 2025
"Brooklen was super helpful and informative this morning, and showed me exactly how everything was going to impact my monthly payment even when she had to run the quote multiple times! She explained how to get the most benefits for me at a lower cost than three of the other competitors I called - and she was (most importantly) so sweet and fun to talk to!"
"Thank you for your wonderful feedback, Eden! I'm happy to hear that Brooklen provided such helpful and informative service. It's great to know she made the process enjoyable and helped you find the best benefits at a competitive cost. If you have any more questions or need further assistance, feel free to reach out anytime!"
Melissa Stone
November 18, 2025
"Excellent customer service, great price. Quick and speedy process."
"Melissa, thank you for your review! I'm happy to know you appreciated our customer service and found the process quick and efficient. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Dusty Hicks
November 14, 2025
"Love the office, great people!"
"Thank you, Dusty! I'm happy to hear you love our office and appreciate our team. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Samantha Dove
November 14, 2025
"Very helpful with my claim!"
"Thank you, Samantha! I'm happy to know that our team was able to assist you with your claim. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"