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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Colton Higgins

September 15, 2026

5  out of  5
rating by Colton Higgins
"Quick and easy! Tyler made it simple and not complicated at all! I Would definitely recommend State Farm as y’all’s insurance company!"
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Lauren Brackett

September 15, 2026

5  out of  5
rating by Lauren Brackett
"Mike was wonderful to work with! He gave me a quote that cut my current payment, with another company, in half!"
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Chris Grant

September 15, 2026

5  out of  5
rating by Chris Grant
"Very nice and helpful"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that you found our team nice and helpful. We're here to make your experience as smooth as possible. Let us know if we can help with anything else!"
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Sharon Hilton

September 14, 2026

5  out of  5
rating by Sharon Hilton
"When my husband and I entered State Farm, we were greeted by an employee and then we were also greeted by Mike, which helped us register our cars in Tennessee. Mike was very,
helpful. He was knowledgeable and helped our experience pleasant. He was able to achieve registering our two vehicles and our Camper I believe Mike is an asset to your company and I will continue using him as we go forward. Thank you Sharon and Larry Hilton."
We responded:
"Thank you, Sharon and Larry, for sharing your experience! I'm glad to hear that Mike was able to assist you. It's wonderful to know that his knowledge and helpfulness made your visit pleasant. We appreciate your continued trust in our services and look forward to assisting you with any future needs!"
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Angiemarie Cartagena

September 14, 2026

5  out of  5
rating by Angiemarie Cartagena
"Excellent customer service!"
We responded:
"Thank you, Angiemarie! I'm happy to hear that Mike provided you with excellent service. It's great to know he was helpful and knowledgeable during your insurance process. We appreciate your recommendation! If you have any more questions or need assistance, feel free to reach out."
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David Allison

September 11, 2026

5  out of  5
rating by David Allison
"Been here over 30 years. Always exceptional service!"
We responded:
"David, thank you for taking the time to leave us a review! I'm so happy to hear that you've been with us for over 30 years and have consistently received exceptional service. We truly appreciate your loyalty and support. Let us know if we can help with anything else!"
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James Powell

September 11, 2026

5  out of  5
rating by James Powell
"Mike was good and great and great price"
We responded:
"Thank you, James! I'm happy to hear that Mike provided you with great service and a price that works for you. We're here if you need anything else!"
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Stacy Mills

September 10, 2026

5  out of  5
rating by Stacy Mills
"Tyler was just an absolute dream to work with. He was very informative and helped us get our best rate possible."
We responded:
"Thank you, Stacy! I'm happy to hear that you received the information you needed and secured a great rate. We appreciate your feedback and are glad to have you with us. Feel free to reach out if you need anything else!"
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Amber Nobile

September 3, 2026

5  out of  5
rating by Amber Nobile
"Tyler is very kind, helpful, and got us through the transfer of our vehicles’ policies so efficiently!"
We responded:
"Amber, thank you for taking the time to leave us a review! I'm glad we could assist you with the transfer of your vehicle policies efficiently. We strive to make the process as smooth as possible for our customers. Feel free to reach out if you need anything else!"
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Amby Forman

September 3, 2026

5  out of  5
rating by Amby Forman
"Great Service. Answered questions and assured myself of having insurance that automatically comes out. No worries. Give him a raise."
We responded:
"Thank you, Amby, for your excellent 5-star rating. We are pleased to hear that you had a positive experience with us. Should you have any questions or require assistance in the future, please do not hesitate to reach out. We are here to assist you."
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WEM

September 3, 2026

5  out of  5
rating by WEM
"Very nice and easy to talk with, very friendly. I just switched from state farm in New York to Tennessee and think i made the right choice to continue my insurance with state farm. They have been my insurance company for over 30yrs."
We responded:
"I'm happy to hear that your transition from New York to Tennessee with State Farm has been smooth and that you're satisfied with your decision to stay with us. It's wonderful to have been your insurance provider for over 30 years. We're here for you, so feel free to reach out if you need anything else!"
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Sean SM

September 2, 2026

5  out of  5
rating by Sean SM
"Was able to move my MV and homeowners' insurance to this State Farm office over the phone with a quick call at an extremely competitive rate. Tyler was very professional, efficient easy to interact with. Five stars. Looking forward to a long working relationship with this team. Thanks Tyler!"
We responded:
"Thank you, Sean! I'm glad to hear that Tyler made the process of moving your insurance to our office smooth and efficient. We're excited to have you with us and look forward to a great working relationship. Let us know if we can help with anything else!"
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Scott n Heide wallace

August 31, 2026

5  out of  5
rating by Scott n Heide wallace
"Thanks Tyler for helping me with my homeowners insurance question today! You're the best!
Five stars⭐️⭐️⭐️⭐️⭐️

~Heidi Wallace
8/31/2026"
We responded:
"Thank you so much for your wonderful review, Scott & Heidi! We're thrilled to hear that you had a great experience with our services. Your satisfaction is our top priority, and it's rewarding to know we've met your expectations. Please don't hesitate to reach out if you need any further assistance. We're always here to help!"
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vanessa Teague

August 29, 2026

5  out of  5
rating by vanessa Teague
"Everyone is really nice helpful and polite when I call to ask a question and get information about my account."
We responded:
"Thank you for your kind words, Vanessa! We are happy to hear that our team was helpful and polite when assisting you with your account. We appreciate your feedback and are grateful for the opportunity to serve you. If you have any more questions in the future, feel free to reach out to us! Mark Riden - State Farm Insurance Agent, Cleveland, TN"
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John R Harris Jr

August 29, 2026

5  out of  5
rating by John R Harris Jr
"Tyler was especially helpful for our transition to Tennessee. Having used State Farm for decades we never considered switching insurance companies as we relocated and Tyler confirmed that decision."
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Tyler made your transition to Tennessee smooth and reaffirmed your choice to stay with us. We're grateful for your long-standing trust in State Farm. Let us know if we can help with anything else!"
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Kristine Baker

August 28, 2026

5  out of  5
rating by Kristine Baker
"Tyler was very professional, curiosity and helpful. Quoted me home and car insurance which I ended up switching to State Farm."
We responded:
"Kristine, thank you for taking the time to leave us a review! I'm glad to hear you received professional and helpful service. It's great to know you chose us for your insurance. We're here if you need anything else!"
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Samantha Frase

August 28, 2026

5  out of  5
rating by Samantha Frase
"Mike was a great help! Love that it’s a local office, everyone’s great always available and easy to talk to. Best price around and especially if you have teen drivers!"
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Lisa Kennedy

August 28, 2026

5  out of  5
rating by Lisa Kennedy
"Pleasant environment, knowledgeable staff"
We responded:
"Thank you, Lisa! I'm happy to hear you enjoyed the environment and found our staff knowledgeable. We strive to make every visit a positive experience. Let us know if we can help with anything else!"
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Will Allen

August 28, 2026

5  out of  5
rating by Will Allen
"Tyler really helped me understand my insurance coverages and I’m looking forward to switching over to him at my renewal."
We responded:
"Will, thank you for taking the time to leave us a review! I’m glad Tyler helped make your coverage options clear and made the process comfortable. Feel free to reach out if you need anything else!"
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Jim Meagher

August 26, 2026

5  out of  5
rating by Jim Meagher
"Tyler was professional and made everything so easy for us!"
We responded:
"Jim, thank you for taking the time to leave us a review! I'm happy to hear that you had a smooth and professional experience. We always aim to make things easy for our customers. Feel free to reach out if you need anything else!"
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Tara Lemley

August 25, 2026

5  out of  5
rating by Tara Lemley
"Great people to do business with. Tyler is very helpful. I sent my dad to use State Farm and he is over the moon happy with his service and how friendly everyone is."
We responded:
"We love seeing reviews like this, Tara! Thank you for sharing your experience with our office and Allana. We are lucky to have her on our team!"
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robloxplaz1239 1

August 24, 2026

5  out of  5
rating by robloxplaz1239 1
"Thank you Mike Riden for the money saved and your great customer service"
We responded:
"Thank you for your feedback! I'm glad we could help you save money and provide great service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Teresa Blancarte

August 24, 2026

5  out of  5
rating by Teresa Blancarte
"Great Deals and good Communication skills it was a pleasure talking to Mike"
We responded:
"Teresa, thank you for taking the time to leave us a review! I'm happy to hear you enjoyed the great deals and communication with Mike. We always aim to make your experience a pleasure. Feel free to reach out if you need anything else!"
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Diane German

August 20, 2026

5  out of  5
rating by Diane German
"Mike from State Farm in Cleveland was so nice, was able to save almost $500 every 6 months on my auto insurance and was able to keep my home owners the same price but better coverage. I am happy that I switched from Allstate. Loyalty doesn't pay off in the insurance industry. One happy customer right here."
We responded:
"Thank you, Diane! I'm glad to hear that Michael was able to help you save on your insurance while also improving your coverage. It's great to know you're happy with your decision to switch. We're here if you need anything else!"
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Project 4x4

August 20, 2026

5  out of  5
rating by Project 4x4
"Awsome experience on the phone and loving my lower rates"
We responded:
"Thank you! I'm happy to hear you had a great experience and are enjoying your lower rates. We're here to make things easy and beneficial for you. Let us know if we can help with anything else!"