State Farm® Insurance Agent Mark Riden
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Beshears
January 30, 2026
"Mike helped get my husband life insurance as well as homeowners and auto insurance for us. He was absolutely a pleasure to work with"
"Thank you, Sarah! I'm happy to hear that Mike was a pleasure to work with and could assist with your insurance needs. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
TimberlandTV
January 30, 2026
"Mike was knowledgeable and very helpful. Everyone at the Riden office are all so helpful."
"Thank you for the amazing review. Amber is a great asset to our agency and we are so glad to hear that he provided wonderful service."
dean beverly
January 28, 2026
"Very good experience with the staff at Mark Riden State Farm. They are always pleasant and helpful."
"Thank you, Dean, for your kind words! I'm happy to know that our team made your experience a positive one. We’re always here to assist with any of your insurance needs. Let us know if we can help with anything else!"
Shelley Morrow
January 28, 2026
"I can’t say enough great things about Mark Riden and his State Farm team! They’re always so friendly and make me feel like family. Anytime I’ve had questions, they’ve been quick to respond and super helpful. Mike, especially, was fantastic to work with—he made everything easy and stress-free. Highly recommend them!"
"Thank you, Shelley! I'm so happy to hear that you feel like part of the family with us. It's wonderful that Mike and the team have been able to make your experience easy and stress-free. We truly appreciate your recommendation and are always here to help with anything you need. Let us know if there's anything else we can do for you!"
donna hammitt
January 27, 2026
"It was such a pleasure to talk with Mike in your office today. He explained my insurance needs with me very clearly and professionally. I recommend them highly for all your insurance needs!"
"Thank you, Donna! I'm happy to hear that Mike was able to assist you so effectively. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can do for you!"
Ken Kalilainen
January 23, 2026
"Mike did a fantastic job helping me today. He was extremely professional, efficient, and took care of everything right there on the spot — no waiting, no hassle. It’s rare to get that level of service anymore, and it was truly appreciated. Highly recommend Mike and this State Farm office."
"Thank you for your wonderful feedback, Ken! I'm delighted to hear that Mike provided you with such efficient and professional service. We strive to make every experience smooth and hassle-free. If you need anything else, feel free to reach out!"
William Tillman
January 20, 2026
"Changed car insurance from one car to a new one. One phone, quick and easy."
"Thank you, William! I'm happy to hear that the process of changing your car insurance was quick and easy. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"
Cindy Brown
January 20, 2026
"They are very nice have been with them a long time Thank you Mike for your Kindness"
"Thank you, Cindy! I'm happy to know you've had such a positive experience with us over the years. Your trust means a lot. If there's anything else we can do for you, just let us know!"
Andrea Johnson
January 19, 2026
"I am so pleased with the services we have received with Michael! We left Farm Bureau bc of a $200 a month price increase. Michael got us down $300! He also saved my mom money following our switch! You won’t be disappointed! Give him a call!"
"Andrea, thank you for sharing your experience! I'm happy to hear that Michael was able to assist you and your mom with such significant savings. We’re committed to providing excellent service and value. If you ever need anything else, feel free to reach out!"
Erin Ramage
January 18, 2026
"Mike was very helpful!"
"Thank you, Erin! I'm happy to hear that Mike was able to assist you effectively. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Kendall Davis
January 16, 2026
"Went by today and met with Ms. Makayla for a little tune up on insurance needs. She is always a pleasure to deal with and she helped me with what I was needing to do. I have been with the group at this office since Mark took it over. Great employees and a great leader."
"Kendall, thank you for your wonderful feedback! I'm happy to hear that Makayla was able to assist you with your insurance needs. It's great to know you've been with us we took over, and we truly appreciate your loyalty. If there's anything else we can do for you, just let us know!"
Pricella Parker
January 15, 2026
"Mike was really polite he really took his time with myself and my husband we really appreciate him he gave his car insurance for three cars at a reasonable price thanks Mike at State farm"
"Thank you, Pricella! I'm happy to hear that Mike provided you and your husband with such attentive service and a great deal on insurance. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
Monroe_N_Lace
January 14, 2026
"They are always so friendly glad to be a customer of State Farm. Mike really helped me with all my questions and I’m very greatful."
"Thank you for the five-star rating! We’re honored to have you as a customer at our State Farm office in Cleveland, TN."
Kevin KEEFER
January 9, 2026
"Always eager to help day or night! Calls to check on my family from time to time, and has a very awesome staff! Mckayla always goes above and beyond what's asked as well as all the rest! great friendly staff! McKayla is amazing !!!!!!!!!!!!!!!!!"
"Thank you, Kevin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like McKayla, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Olivia Versen
January 9, 2026
"Mike is the best! He’s always helpful, responsive, and goes the extra mile to help me save money. I truly appreciate his dedication and highly recommend him!"
Scott n Heide wallace
January 9, 2026
"Thanks Christy and MaKayla for helping me with my insurance cards today! I appreciate you taking the time to explain everything to me. Five stars⭐️⭐️⭐️⭐️⭐️ And a big thanks to Mark Riden for always keeping his clients updated on the newest products, giving us added security and peace of mind! 👐 Scott & Heidi Wallace 1/9/2026"
"Thank you so much for your wonderful review, Scott & Heidi! We're thrilled to hear that you had a great experience with our services. Your satisfaction is our top priority, and it's rewarding to know we've met your expectations. Please don't hesitate to reach out if you need any further assistance. We're always here to help!"
Jacob Cole
January 8, 2026
"Mike is a great guy. Quick easy and straight fwd.!"
"Jacob, thank you for your feedback! I'm glad to hear that Mike made your experience quick and straightforward. We appreciate your support and are here if you need anything else!"
Margaret Loring
January 8, 2026
"Mike has been very helpful in my transition in moving to Tennessee. Building a new home and moving is very stressful. I appreciate his guidance and feel very confident in the choices I made with his guidance."
"Hey, Margaret! Thanks so much for letting us know that Mike was helpful during your move to Tennessee. We’re glad your homeowners and auto coverage are working well and that you feel confident in your choices."
Carla Little
January 7, 2026
"Christy was super helpful coordinating our homeowner’s policy documentation with our mortgage company. Highly recommend!"
"Thank you for the wonderful review, Carla! We're so glad Joseph could assist with your replacement policies and make the process easier to understand. We appreciate your feedback and wish you the best with your move to Tennessee! - Mark"
Natasha Hall
January 6, 2026
"Very nice an efficient"
"Thank you, Natasha! I'm happy you found our service efficient and pleasant. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
grant johnson
December 17, 2025
"Personable, timely, and great customer service. That’s what you get when you work with Mike! Could not be happier with how easy the process was."
"Grant, thank you for your fantastic feedback! I'm so happy to hear that Mike provided you with such personable and timely service. Making the process easy for you is always our goal. If you ever need anything else, feel free to reach out!"
Valerie
December 16, 2025
"I recently relocated to TN and the relocation process is a frustrating one but I am so glad I chose Mark Riden's office to do business with. I've been working with Mike to get my auto transferred over and get a quote on homeowners insurance. He is always prompt at answering and returning calls and is very pleasant to work with. You will not go wrong if you choose this State Farm office!"
"Hey, Valerie! Thank you for sharing your experience. We’re glad Mike could make your relocation process easier by helping with your auto transfer and homeowners quote. We really appreciate you choosing our office and your kind words about our team."
bryan harvey
December 15, 2025
"Great transaction"
"Bryan, thank you for trusting our agency with your insurance needs. - Mark Riden - State Farm Insurance Agent"
Paula Burgner
December 15, 2025
"Michael McGuirk is great. Very professional and respectful treats you the way you should treat others. This was the what made my husband and I choose Mark Ridden State Farm. Thank you and God Bless !"
"Thank you, Paula! I'm happy to hear that Michael's professionalism and respect made such a positive impact on your decision. We're grateful to have you and your husband with us. If you ever need anything, just let us know!"
April
December 12, 2025
"Mike was so helpful and knowledgeable. He saved me not only on my car insurance but rv insurance as well . I walked away with full coverage on both and life insurance for less than I was paying just for my car insurance! Highly recommend giving Mike a call."
"Thank you, April! I'm delighted to hear about your positive experience with Mike. It's fantastic that he could assist you with your insurance all while saving you money. We appreciate your recommendation! If you have any more questions or need further assistance, feel free to reach out."