State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barry
June 25, 2026
5
out of
5
rating by Barry
"Always fast and friendly service! Mark, Mike, and Allana have never failed to be helpful and pleasant to do business with!"
We responded:
"Thanks, Barry! I'm glad you find our service fast and friendly. We appreciate your support and look forward to assisting you with any future needs. - Mark Riden - State Farm Insurance Agent, Cleveland, TN"
Daniel Bandy
June 25, 2026
5
out of
5
rating by Daniel Bandy
"Tyler was professional and easy to understand. He walked me through each insurance option where I was able to clearly understand what my options were. If you want someone who is easy to work with I’d recommend giving him a call!"
David Greene
June 24, 2026
5
out of
5
rating by David Greene
"I had a great experience working with Tyler Walker at State Farm. Tyler was extremely knowledgeable and took the time to explain my coverage options in a way that was easy to understand. He made sure I had the proper auto insurance coverage for my needs without trying to oversell anything.
Throughout the process, he was professional, responsive, and answered all of my questions thoroughly. It’s clear that he genuinely cares about helping his clients make informed decisions. I highly recommend Tyler to anyone looking for an upfront and honest insurance representative. He is knowledgeable, and provides excellent customer service."
We responded:
"Thank you, David! I'm really happy to hear about your positive experience. It's great to know we were able to explain your coverage options clearly and help you find the right auto insurance without any pressure. We take pride in providing professional and responsive service. If you ever have more questions or need assistance, feel free to reach out!"
Ken Dewis
June 24, 2026
5
out of
5
rating by Ken Dewis
"I bought car insurance.Tyler was very polite,friendly and knowledgeable,so nice to have someone like that to help me."
We responded:
"Ken, thank you for taking the time to leave us a review! I'm glad to hear that you had a positive experience with our friendly and knowledgeable service. We appreciate your feedback and are here if you need anything else."
Rhonda Lawson
June 24, 2026
5
out of
5
rating by Rhonda Lawson
"He was great at his job he really help me out and I will tell everyone about him how great of a job he did"
We responded:
"Rhonda, thank you for taking the time to leave us a review! I'm happy to hear that you had a positive experience and that you felt well taken care of. Your recommendation means a lot to us. We're always here if you need anything else!"
karen brown
June 22, 2026
5
out of
5
rating by karen brown
"Great service"
We responded:
"Thank you, Karen! I'm happy you had a great experience with our service. If there's anything else we can assist you with, feel free to reach out."
Ray Sum
June 21, 2026
5
out of
5
rating by Ray Sum
"He got me my insurance as fast as possible, and got me cleared smoothly at the lowest he could get me for."
We responded:
"Ray, thank you for taking the time to leave us a review! I'm happy to hear that we were able to get your insurance sorted out quickly and at a great rate. We're always here to help if anything else comes up!"
Daniel Gethin
June 19, 2026
5
out of
5
rating by Daniel Gethin
"Quick and easy. Mark was very helpful."
We responded:
"Daniel, thank you for taking the time to leave us a review! I'm happy to hear that you found the process quick and easy, and that I was able to help. We appreciate your support!"
Mackenzie Bird
June 19, 2026
5
out of
5
rating by Mackenzie Bird
"Tyler was a great help with getting us insurance quote. He was very friendly and professional and got the quote back to me in a timely manner."
We responded:
"Mackenzie, thank you for taking the time to leave us a review! I'm glad to hear that Tyler was able to assist you with your insurance quote and that you found him both friendly and professional. We always aim to provide timely and helpful service. Feel free to reach out if you need anything else!"
Lorie Stanifer
June 18, 2026
5
out of
5
rating by Lorie Stanifer
"Always pleasant and very helpful!"
We responded:
"Lorie, thank you! We appreciate your trust in us to take care of your insurance policies."
Donald Forgey
June 17, 2026
5
out of
5
rating by Donald Forgey
"Mike with State Farm was very helpful he fixed my problem fast!!!"
We responded:
"Hey, Donald! We appreciate you sharing how quickly Mike was able to assist you with your auto insurance. Thank you for your feedback and shoutout!"
Brooklen Weaver
June 15, 2026
5
out of
5
rating by Brooklen Weaver
"Call Mike for all your insurance needs!"
Burns Meagher
June 15, 2026
5
out of
5
rating by Burns Meagher
"Mr. Walker was great to work with. He answered every question I had about insurance, explained everything clearly, and made the process easy to understand. I’m looking forward to switching over to him soon and would definitely recommend him to anyone looking for insurance."
We responded:
"Thank you for your review! I'm happy to know that your questions were answered and the insurance process was made easy for you. We appreciate your recommendation and look forward to having you with us soon. Let us know if we can help with anything else!"
Kenyetta Crutcher
June 13, 2026
5
out of
5
rating by Kenyetta Crutcher
"Very pleasant experience with agent"
We responded:
"Thank you, Kenyetta, for sharing your positive experience with our office! I'm happy to know that you found the interaction pleasant. If you ever have any questions or need assistance, please feel free to reach out. We're here to help!"
Casey Mason
June 11, 2026
5
out of
5
rating by Casey Mason
"Excellent service received by Mike! He went above and beyond to help meet my insurance needs. All staff that I have ever had interaction with in Mark Riden’s office is always friendly and helpful."
We responded:
"Thank you, Casey! I'm really happy to hear that Mike provided excellent service and went the extra mile for you. It's great to know that our team has been friendly and helpful during your visits. We're here for you, so feel free to reach out if you need anything else!"
Debora Dawson
June 11, 2026
5
out of
5
rating by Debora Dawson
"Mike gives excellent customer service. I highly recommend him and State Farm!"
We responded:
"Thank you, Debora! I'm happy to hear that Mike provided you with excellent customer service. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
Jeanne Keyser
June 10, 2026
5
out of
5
rating by Jeanne Keyser
"Very good. People are always helpful and kind!!!"
We responded:
"Jeanne, thank you for taking the time to leave us a review! I'm happy to hear that you find our team helpful and kind. We strive to make every interaction a positive one. Feel free to reach out if you need anything else!"
Tyler Luttrell
June 8, 2026
5
out of
5
rating by Tyler Luttrell
"Mike saved me a ton of money on both my auto and home insurance. He was professional, easy to work with, and took the time to find the best coverage for my needs. The whole process was simple and stress-free. I highly recommend Mike to anyone looking to save money without sacrificing coverage!"
We responded:
"Thank you, Tyler! I'm happy to know you had a positive experience with us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Vicki Davis
June 8, 2026
5
out of
5
rating by Vicki Davis
"Mike made it so easy to have everything transferred from my old address to my new address. He was a tremendous help. I totally recommend him to anyone who is looking for coverage."
We responded:
"Thank you, Vicki! I'm happy to hear that Mike was able to assist you with transferring everything smoothly to your new address. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Kim Ingram
June 5, 2026
5
out of
5
rating by Kim Ingram
"Mike was very nice & helpful. Good experience."
We responded:
"Kim, thank you for taking the time to leave us a review! I'm happy to hear that Mike was able to assist you and that you had a good experience with our office. We're always here to help if you need anything else!"
Robert Aley Price
June 5, 2026
5
out of
5
rating by Robert Aley Price
"Mark was very helpful and quick! Explained everything and had a sense of humor. Real human experience instead of corporate robot."
We responded:
"Thank you, Robert! I'm happy to hear that you appreciated the assistance and enjoyed the personal touch. It's important to us to provide a genuine experience. If you have any more questions or need further assistance, feel free to reach out!"
Makhi McGuire
June 5, 2026
5
out of
5
rating by Makhi McGuire
"Mike from State Farm is the best in the area will handle all your needs quick and efficient!"
We responded:
"Makhi, thank you for the 5 stars! I'm glad to hear that Mike was able to assist you quickly and efficiently. We strive to provide the best service possible. Let us know if we can help with anything else!"
Randy Sellers
June 5, 2026
5
out of
5
rating by Randy Sellers
"First Tyler is my stepson so maybe I am partial to him but it was a pleasant and easy experience I had with him writing my insurance. He is personable and knowledgeable. I give him 5 out of 5 stars!"
We responded:
"Thank you, Randy! I'm glad to hear that Tyler made your experience pleasant and easy. We're proud to have him on our team, and it's great to know he provided you with knowledgeable service. We're always here if you need anything else!"
Caden Wright
June 5, 2026
5
out of
5
rating by Caden Wright
"I worked with Tyler and he was really cool and helped me save some money switching from Allstate, customer service was top notch and I’m super happy I switched!"
We responded:
"Caden, thank you for taking the time to leave us a review! I'm glad to hear that Tyler was able to assist you in making the switch and that you're happy with the service. We always aim to provide top-notch customer service. Let us know if we can help with anything else!"
Lynda Carver
June 4, 2026
5
out of
5
rating by Lynda Carver
"Mike got me good deal."
We responded:
"Lynda, thank you for taking the time to leave us a review! I'm happy to hear that Mike was able to get you a good deal. We appreciate your support!"