State Farm® Insurance Agent Mark Riden
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cathy Peterson
March 21, 2025
"Allana was extremely helpful!"
Luke Osborne
March 21, 2025
"If you're looking for insurance with professional help go see mckala at state farm. She's awesome"
Danielle Cass
March 21, 2025
"Brooklen was amazing to work with! She was very thorough and helped us get the best policy for our needs. We left feeling confident that she would be able to help if needed in the future."
Tammy Johnson
March 21, 2025
"Everyone at this office is so helpful!! They are quick to answer my questions. The customer service is outstanding!!"
Teresa Mantooth
March 21, 2025
"Had State Farm for many years and with this group they have the most knowledgeable and friendly group of all the ones I’ve been in and Mark has always answered all my questions and Thank you"
Icy Taylor
March 21, 2025
"Mckayla is outstanding! She is not just an agent in an office. Mckayla has an unmatched personal touch that leaves you feeling like you spoke to your friend. Thanks for all that you do!"
Connie King
March 21, 2025
"Mark and his staff are amazing and friendly! Always responses quickly and always helpful! I am 100% satisfied! Mark is amazing to work with and Allana has went above and beyond to help us with everything we need to be insured! We thank you all for making us feel welcomed when we walk in!!"
Felicia Delk
March 21, 2025
"Love Mark Riden state farm insurance & the people that work there. Very understanding & helpful"
"Thank you, Felicia! We're pleased to hear that you love our State Farm insurance office and our helpful team. We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! - Mark Riden - State Farm Insurance Agent, Cleveland, TN"
Taylor Ferrantello
March 19, 2025
"Joe is awesome! I’ve been trying to save money on my car insurance and Joe was able to save me over 60 dollars a month!"
"Thank you, Taylor! I'm happy to hear that Joe was able to help you save on your insurance. It's great to know that our team's efforts are making a difference."
Rita Prater
March 19, 2025
"I always have a good experience with Mike and all the associates here at State Farm. He is very helpful and friendly. Thank you Mike..."
"Rita, thank you for the fantastic rating! We're happy to know you had a positive experience with our office. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
James Taylor
March 19, 2025
"Did a great job, fast and efficient . Brooklen Weaver assisted and met every need that i requested. thank you for your service"
"Thank you, James, for sharing your experience! I'm glad to know that Brooklen was able to assist you efficiently and meet all your needs. Your satisfaction is important to us, and we're here to help with any other insurance needs or questions you may have."
Weslee Clark
March 19, 2025
"Everyone here was super helpful getting our insurance switched to State Farm. Excellent customer service and a deep knowledge of their industry."
"Weslee, thanks for sharing your experience! I'm happy to know that our team was able to assist you effectively with your insurance switch. We take pride in offering excellent service and industry expertise. If you have any questions or need further assistance, feel free to reach out."
Debbie Smith
March 19, 2025
"Mike McGuirk was a pleasure to deal with. His response time was extremely quick and he was very knowledgeable. He made the process very smooth."
"Thank you for sharing your experience, Debbie I'm happy to hear that Mike was able to assist you promptly and provide knowledgeable service. It's great to know the process went smoothly for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Marrissa Finnell
March 18, 2025
"Alana has assisted in my home and auto insurance! She has been with us through the whole process and given us the best deals. She makes happen what other insurance companies say is impossible. She does it all with the best attitude and a friendly smile!"
"Thank you, Marrissa, for sharing your experience! I'm happy to hear that Alana has been able to assist you with your insurance needs. Her dedication to finding the best deals and her positive attitude truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Becca McClure
March 18, 2025
"Great service"
"Thank you, Becca, for your wonderful feedback! I'm happy to know you received great service. If you have any questions or need assistance in the future, feel free to reach out."
Curtis Casey
March 18, 2025
"Great experience with Mark and Allana! They worked to get the specific coverage we needed and had everything ready for closing!"
"Thank you, Curtis! I'm glad to hear that you had a great experience with our team. We are dedicated to ensuring that you get the coverage you need, and it's wonderful to know we had everything ready for your closing. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Jennifer Essenburg
March 18, 2025
"Excellent customer service!"
"Thank you, Jennifer, for your kind words! I'm happy to know you had a great experience with our customer service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Stonewall Standridge
March 18, 2025
"The whole team is excellent! Allana has taken such great care of us and she’s very knowledgeable in the insurance field. A great place to put our trust in!!"
"Thank you for your wonderful feedback! I'm happy to hear that Allana and the team have provided you with excellent service and care. We truly appreciate your trust in us and are here to assist with any future insurance needs."
Amy Bales
March 17, 2025
"My husband and I had to find insurance quickly on a rental property we were closing on. The insurance company we had been using couldn’t give us a quote for at least 7 days. But Joe at this State Farm office had us all set within 2-3 hours. He’s very knowledgeable, and dedicated to helping his clients. I’d highly recommend him and this office."
Alison Lehmkuhler
March 15, 2025
"Mark Riden and his team always go above and beyond for us. You won't find a better group of trust worthy folks to handle all your insurance needs."
"Thank you, Alison, for your wonderful feedback! I'm happy to know that you find our team reliable and dedicated to meeting your insurance needs. We're here to assist you anytime, so feel free to reach out if you have any questions or need further assistance."
Taylor Price
March 14, 2025
"Joseph Harris was an excellent person to work with, he made the process of getting home owners + Automotive insurance on a new purchase an absolute dream. He helped with the behind the scenes making the whole process so easy. Definitely recommend."
"Thank you, Taylor, for your wonderful feedback! I'm happy to hear that Joseph made your experience with getting insurance so smooth and enjoyable. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
Christina McPherson
March 14, 2025
"Mark Riden helped us out with our claim immediately! So helpful!"
"Thank you, Christina, for your wonderful feedback! I'm happy to know that we could assist you with your claim promptly. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Cody carlton
March 14, 2025
"I am not one to do reviews but Brooklen definitely earned one from me. I was looking for a good agent to help me with insurance and I had a friend refer Brooklen with Mark Riden State Farm. She went way above what a normal agent would do, she took care of me like a family member would. So if you’re reading this, definitely ask for Brooklen Walsh, you won’t be disappointed!"
"Thank you, Cody, for sharing your experience! I'm so happy to hear that Brooklen made such a positive impact and treated you like family. It's wonderful to know she went above and beyond to assist you. If you ever need anything else or have more questions, feel free to reach out to our office. We're here to help!"
Susan Ray
March 13, 2025
"Mckayla, is a sweetheart. She is very good at what she does. She has a heart of gold."
"Thank you, Susan, for your 5-star rating! We're pleased to have provided you with top-notch service and guidance on your insurance needs. Our team is grateful for your positive feedback and is here for you whenever you need assistance. Mark Riden - State Farm Insurance Agent, Cleveland, TN"
will anderson
March 13, 2025
"Very helpful"
"Thank you, Will, for your feedback! I'm glad you found our service helpful. If you have any questions or need assistance in the future, feel free to reach out!"