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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bryan Brownlow

September 19, 2023

5  out of  5 rating by Bryan Brownlow
"I've had the privilege to speak with many of the reps in the office in various occasions to assist in decision making for insurance adjustments and questions regarding billing and claims. Everyone has been expert in their knowledge and outstanding in customer service."

George Wright

September 19, 2023

5  out of  5 rating by George Wright
"Excellent service! Excellent prices! Excellent coverage!"

Tracy Collins

September 15, 2023

5  out of  5 rating by Tracy Collins
"Mark Riden State Farm Agency has been absolutely top notch! From day one when we moved to Cleveland from out of state Allana Sowder was so helpful and guided us seamlessly through the process of switching over all of our insurance. Anytime we call with questions she is always happy to help and responds very quickly. We are so happy and feel that we are in good hands with Mark Riden Agency! Thank you Allana!"

Monroe_N_Lace

September 15, 2023

5  out of  5 rating by Monroe_N_Lace
"They are always so friendly glad to be a customer of State Farm."

Christian Hernandez

September 15, 2023

5  out of  5 rating by Christian Hernandez
"I’ve been getting car insurance quotes with different companies for the past week and it’s been a nightmare. Called State Farm this morning and Joe not only blew my current insurance out of the water; but he made the experience quick and easy. This man is awesome!!"

Jaeden Hegmann

September 15, 2023

5  out of  5 rating by Jaeden Hegmann
"Joe Harris is spot on🤝🏾"

Joseph Harris

September 15, 2023

5  out of  5 rating by Joseph Harris
"The entire staff is comprised of wonderful people that care about there customers needs and will go the extra mile for their clientele."

Darrell A

September 15, 2023

5  out of  5 rating by Darrell A
"I've been doing business with this agent for 5 years now and have been very happy with their service. They care about their clients and will notify you when tweaks might need to be made to your policy to keep up with the changing times. No pressure, only information so you can be informed. Allana is a delight to talk to and is so helpful with information and makes any changes made to your policies easy as pie. If you are looking for a top notch insurance agent, look no further. Give them a call."

Steve Eaker

September 15, 2023

5  out of  5 rating by Steve Eaker
"Staff was very knowledgeable and helpful!"

Sean Blockley

September 15, 2023

5  out of  5 rating by Sean Blockley
"Highly knowledgeable staff!"

Adam Lance

September 15, 2023

5  out of  5 rating by Adam Lance
"What a great experience! Very helpful, knowledgeable, personable, and time sensitive!"

Tammy T

September 14, 2023

5  out of  5 rating by Tammy T
"We have done business with Mark for a long time. I have always been greeted with kindness and attention whether I call or go in the office. McKayla is always so attentive, and cares about what she can do to help."

austin smith

September 14, 2023

5  out of  5 rating by austin smith
"The office staff was very friendly and helpful!"

Josh Kuhbacher

September 14, 2023

5  out of  5 rating by Josh Kuhbacher
"Joseph was very helpful and professional"

Susan King

September 14, 2023

5  out of  5 rating by Susan King
"Joe was extremely pleasant and helpful and made the entire experience easy and uncomplicated."

Tessa Lance

September 14, 2023

5  out of  5 rating by Tessa Lance
"I have had Amber Lyles as my representative for over a year now . She is AMAZING! always very helpful . Very informative , any questions I had she answered fully and the best of her knowledge . Highly recommend Amber !"

Melissa Kennedy

September 13, 2023

5  out of  5 rating by Melissa Kennedy
"State Farm agent Joe from the Cleveland office was very polite and informative. A pleasant and friendly conversation"

Haley Young

September 13, 2023

5  out of  5 rating by Haley Young
"This State Farm location is the best! They were able to help me immediately and made everything so simple. I would 100% recommend!"

Jeffrey Elliott

September 12, 2023

5  out of  5 rating by Jeffrey Elliott
"Good Agents and friendly people"

Tracy Tompkins

September 8, 2023

5  out of  5 rating by Tracy Tompkins
"Paul was very professional and helpful. He resolved the issue immediately and was very polite and respectful."

Zack Arrowood

September 8, 2023

5  out of  5 rating by Zack Arrowood
"Very good business easy to communicate they will walk you through each step and explain everything just as clear as possible been with them for several years now and they will always treat you right, they will try to get you the best rates also I will not be going anywhere else for my insurance purposes"

Drew Fox

September 8, 2023

5  out of  5 rating by Drew Fox
"Easy to speak with, understanding of all the needs I have. Made everything transition smoothly."

Dennis Price

September 1, 2023

5  out of  5 rating by Dennis Price
"Mark Riden and staff are always friendly and helpful."

Morgan Chesley

August 31, 2023

5  out of  5 rating by Morgan Chesley
"I love Mark's whole team!!"

Lorie Stanifer

August 31, 2023

5  out of  5 rating by Lorie Stanifer
"Always pleasant and very helpful!"