State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ansley Phelps
October 22, 2025
5
out of
5
rating by Ansley Phelps
"Mike was a great help! He was nice, efficient and explained everything very well. Thanks for the great service!"
We responded:
"Thank you, Ansley! I'm happy to hear that Mike provided you with such excellent service. Our team is dedicated to making sure everything is clear and efficient for our customers. If you have any more questions or need assistance, feel free to reach out!"
Bobby Kersey
October 21, 2025
5
out of
5
rating by Bobby Kersey
"Great staff always helpful and knowledgeable and understanding with me and my mouth"
We responded:
"Thank you, Bobby! I'm happy to know that our team has been helpful and understanding. We appreciate your kind words about our staff's knowledge and support. Let us know if there's anything else we can assist you with!"
jilley beans
October 21, 2025
5
out of
5
rating by jilley beans
"Mark was great, as always! Thanks!"
We responded:
"Thank you for your kind words! We appreciate your support and are here for your insurance needs. Let us know if you need anything else!"
Karen Piner-Givens
October 21, 2025
5
out of
5
rating by Karen Piner-Givens
"Great experience with Mike. Good price."
We responded:
"Thank you, Karen! I'm happy to hear about your great experience with Mike and that you found our pricing satisfactory. We appreciate your feedback and are here if you need any other assistance. Thanks for choosing us!"
Phil Earhart
October 19, 2025
5
out of
5
rating by Phil Earhart
"Mike was thorough and extremely responsive and professional throughout the process of changing insurance providers. We shopped carriers for over 2 years and Mark Riden and his staff were consistent, responsive, and professional. They definitely earned our business."
We responded:
"Phil, thank you for your wonderful feedback! I'm happy to hear that Mike and our team provided the thorough and professional service you were looking for. It's great to know we earned your business after your extensive search. If you need any assistance in the future, feel free to reach out!"
Amanda Davis
October 16, 2025
1
out of
5
rating by Amanda Davis
"I would give 0 stars if I could. My husband and I moved from Illinois at the end of March. We have a shared policy with his GMC my Cruze. In late April my Cruze was totaled and he went in to take it off the policy and instead they took the GMC off leaving us uninsured on that vehicle. He went in and they “fixed it” by creating an entirely new policy for the GMC. Later, when I got my new Spark, he went in to add it on and they again created an entirely new policy for it. He went in again to have it fixed and they combined it (finally) in June. Since June we have been paying 2 policies, with the promise of them fixing it, except we are paying 1 policy with the GMC and the Spark on it, and another policy for the Spark which is costing us over $160 extra per month. My husband has gone in countless times and keeps getting the run around. They tried to rectify the situation by giving us a $25 gift card to Olive Garden but $25 doesn’t even come close to the extra over $600 we’ve paid since June. Austin Murray hasn’t even been there any of the times that my husband has gone in or today when I called. It might be time for him to step in and fix this before he loses 2 clients."
We responded:
"Hey Amanda - I’m so sorry for the issues you’ve had. Austin Murray has his own office in town and has no affiliation to mine. I reached out to him to make him aware of the issue and he said you all have an appt set up for Monday. Hopefully you all can get the issue resolved. Thank you - Mark"
JD Calhoun
October 15, 2025
5
out of
5
rating by JD Calhoun
"Mike was such a pleasure to work with. Very patient and explained all the services very well. State Farm is lucky to have him."
We responded:
"Thank you, JD Calhoun! I'm happy to hear that Mike provided such a positive experience. We appreciate your kind words and agree that Mike is a valuable part of our team. If you have any more questions or need assistance, feel free to reach out!"
Stachia Slusser
October 14, 2025
5
out of
5
rating by Stachia Slusser
"Great location & office. Super friendly and helpful. Was able to quote me better coverage for better price. Looking forward to continuing my business with them. Michael was extremely helpful, knowledgeable and professional."
We responded:
"Thank you, Stachia! I'm happy to hear that you had a positive experience with our office and that Michael was able to assist you effectively. We're committed to providing excellent service and are excited to continue supporting your insurance needs. Let us know if there's anything else we can do for you!"
James Lackey
October 3, 2025
5
out of
5
rating by James Lackey
"Mike was a pleasure to deal with, sure helped us get a much better cost efficient policy. We have been with State Farm for years for our house and with the bundling the auto together, we have saved even more money. Thanks Mike for working with us."
We responded:
"Thank you, James! I'm glad to hear that Mike was able to assist you in finding a more cost-efficient policy. It's wonderful that bundling your insurance has led to additional savings. We appreciate your continued trust in us. If you need anything else, feel free to reach out!"
Waylon Davis
October 1, 2025
5
out of
5
rating by Waylon Davis
"Thank you very much for your hard work and all the help I'm leaving this for granny she isn't able to do this but she appreciate the hard work and help God bless you Very nice man and good at what he does for work I was here with her so I know the work he done"
We responded:
"Waylon, thank you for sharing such a thoughtful review on behalf of your granny! I'm so happy to know that our efforts made a positive impact. It's wonderful to hear that you were satisfied with the service provided. If there's anything else we can assist with, please feel free to reach out. God bless!"
Jordan Glass
September 30, 2025
5
out of
5
rating by Jordan Glass
"I had the pleasure of working with Michael McGuirk recently and not only was he very professional, but very relatable and easy to talk to. 10 out of 10 on his professionalism. Will absolutely recommend."
We responded:
"Thank you, Jordan! I'm happy to hear that Michael provided such a professional and relatable experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Becky Ford
September 26, 2025
5
out of
5
rating by Becky Ford
"Mike was awesome! Him and his team made me feel so comfortable and knowledgeable the whole time and made sure I understood the entire policy. Ended up saving me 2 grand a year, definitely recommend!!"
We responded:
"Thank you, Becky! I'm happy to hear that Mike and the team made you feel comfortable and informed throughout the process. It's fantastic that you were able to save so much! If you have any more questions or need assistance in the future, feel free to reach out. Thanks for recommending us!"
S&KGroupinc
September 22, 2025
5
out of
5
rating by S&KGroupinc
"Mike was very helpful. He walked me through every step"
We responded:
"Thank you! I'm happy to hear that Mike was able to assist you so effectively. Our team is dedicated to providing clear guidance and support. If you need anything else, feel free to reach out!"
elizabeth wells
September 22, 2025
5
out of
5
rating by elizabeth wells
"This location has some of the friendliest and helpful people, that includes Mark Rider."
We responded:
"Thank you, Elizabeth! I'm happy to hear that you found our team friendly and helpful. We’re committed to providing great service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Matthew West
September 19, 2025
5
out of
5
rating by Matthew West
"Mike was very professional and extremely helpful and he got me out of a pickle and I highly recommend him for any insurance needs"
We responded:
"Matthew, thank you for your fantastic review! I'm happy to hear that Mike was able to assist you so effectively. We appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can help with!"
Lyndsay Smith
September 19, 2025
5
out of
5
rating by Lyndsay Smith
"Super helpful on the phone. We paid our insurance and he changed our due dates for the two cars. Great interaction!"
We responded:
"Thank you, Lyndsay! I'm happy to hear that you found our phone service helpful and that we could assist with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
karen brown
September 15, 2025
5
out of
5
rating by karen brown
"Great service"
We responded:
"Thank you, Karen! I'm happy you had a great experience with our service. If there's anything else we can assist you with, feel free to reach out."
Teresa Beck
September 12, 2025
5
out of
5
rating by Teresa Beck
"Nicest person that I have talked with"
We responded:
"Thank you, Teresa! I'm happy to know you had a positive experience. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Laura Best
September 10, 2025
5
out of
5
rating by Laura Best
"Mike was very friendly and helpful. He actually found me a policy that saved me $98 a month."
We responded:
"Laura, thank you for your wonderful feedback! I'm glad to hear that Mike was able to assist you and find a policy that offers such great savings. We're always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Patricia Zion
September 4, 2025
5
out of
5
rating by Patricia Zion
"Very kind, courteous, and thoroughly informative about what is available to me. Made my day a whole lot more pleasant and easy! Thank you Mike!"
We responded:
"Thank you for your wonderful feedback, Patricia! I'm glad to hear that Mike was able to make your day more pleasant and provide you with all the information you needed. We appreciate your kind words and are always here to assist you with any questions or needs. Let us know if there's anything else we can do for you!"
Tammy Eure
September 4, 2025
5
out of
5
rating by Tammy Eure
"Mike was very helpful with my question. He answered promptly and efficiently. That's why I love Mark Riden and staff!"
We responded:
"Tammy, thank you for your wonderful feedback! I'm happy to hear that Mike was able to assist you promptly and efficiently. We appreciate your support and are always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
CJ Wittmaier
September 2, 2025
5
out of
5
rating by CJ Wittmaier
"Mike really helped me out when my car broke down and got a tow truck set up to get me to a shop!"
We responded:
"Thank you, CJ! I'm happy to hear that Mike was able to assist you. Our team is always ready to lend a hand when you need it. If there's anything else we can do for you, just let us know!"
Christina Gravell
August 29, 2025
5
out of
5
rating by Christina Gravell
"Mark got me starred and Mike helped me get all I needed for my insurance needs. Home, Cars (with a new teenage driver), term life policies for us and renters insurance as well!"
We responded:
"Thank you, Christina! I'm happy to hear that we were able to assist you with your insurance needs. We appreciate your trust in us and are here to help with any future questions or needs. Thanks for choosing us!"
Kimberly Johnson
August 26, 2025
5
out of
5
rating by Kimberly Johnson
"This team gets 10 stars!!! Brooklyn was so amazing and very personable! She saved me over 200 dollars a month compared to my current policy!"
We responded:
"Thank you, Kimberly! I'm so happy to hear about your positive experience with Brooklyn. It's great to know she was able to help you save money while providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Icy Taylor
August 25, 2025
5
out of
5
rating by Icy Taylor
"Mckayla is outstanding! She is not just an agent in an office. Mckayla has an unmatched personal touch that leaves you feeling like you spoke to your friend. Thanks for all that you do!"
We responded:
"Thank you, Icy, for sharing your thoughts! I'm happy to hear that Mckayla's personal touch made such a positive impact. We truly appreciate her dedication and are grateful to have her on our team. If you ever need assistance or have questions, feel free to reach out!"