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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Zion

Patricia Zion

September 4, 2025

5  out of  5
rating by Patricia Zion
"Very kind, courteous, and thoroughly informative about what is available to me. Made my day a whole lot more pleasant and easy! Thank you Mike!"
We responded:
"Thank you for your wonderful feedback, Patricia! I'm glad to hear that Mike was able to make your day more pleasant and provide you with all the information you needed. We appreciate your kind words and are always here to assist you with any questions or needs. Let us know if there's anything else we can do for you!"
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Tammy Eure

September 4, 2025

5  out of  5
rating by Tammy Eure
"Mike was very helpful with my question. He answered promptly and efficiently. That's why I love Mark Riden and staff!"
We responded:
"Tammy, thank you for your wonderful feedback! I'm happy to hear that Mike was able to assist you promptly and efficiently. We appreciate your support and are always here to help with any questions you might have. Let us know if there's anything else we can do for you!"
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CJ Wittmaier

September 2, 2025

5  out of  5
rating by CJ Wittmaier
"Mike really helped me out when my car broke down and got a tow truck set up to get me to a shop!"
We responded:
"Thank you, CJ! I'm happy to hear that Mike was able to assist you. Our team is always ready to lend a hand when you need it. If there's anything else we can do for you, just let us know!"
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Christina Gravell

August 29, 2025

5  out of  5
rating by Christina Gravell
"Mark got me starred and Mike helped me get all I needed for my insurance needs. Home, Cars (with a new teenage driver), term life policies for us and renters insurance as well!"
We responded:
"Thank you, Christina! I'm happy to hear that we were able to assist you with your insurance needs. We appreciate your trust in us and are here to help with any future questions or needs. Thanks for choosing us!"
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Kimberly Johnson

August 26, 2025

5  out of  5
rating by Kimberly Johnson
"This team gets 10 stars!!! Brooklyn was so amazing and very personable! She saved me over 200 dollars a month compared to my current policy!"
We responded:
"Thank you, Kimberly! I'm so happy to hear about your positive experience with Brooklyn. It's great to know she was able to help you save money while providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Icy Taylor

August 25, 2025

5  out of  5
rating by Icy Taylor
"Mckayla is outstanding! She is not just an agent in an office. Mckayla has an unmatched personal touch that leaves you feeling like you spoke to your friend. Thanks for all that you do!"
We responded:
"Thank you, Icy, for sharing your thoughts! I'm happy to hear that Mckayla's personal touch made such a positive impact. We truly appreciate her dedication and are grateful to have her on our team. If you ever need assistance or have questions, feel free to reach out!"
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Rita King

August 21, 2025

5  out of  5
rating by Rita King
"Answered all my questions perfectly"
We responded:
"Thank you, Rita! I'm happy to hear that all your questions were answered to your satisfaction. Providing clear and helpful information is important to us. If you have any more questions or need assistance, feel free to reach out!"
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REX PERRY

August 19, 2025

5  out of  5
rating by REX PERRY
"I want very much to say to everyone this insurance company and this one in particular gentleman Mark Riden and everyone else that works with him are absolutely magnificent, done everything professionally with the consideration of the customer this was like going back a few years when we used to have customer service. I'm thinking now and State farm so very much and I'm going to be advertising for them really really well. Sincerely, Rex and Tammy Perry where'd you go baby see if it looks good to you"
We responded:
"Thank you, Rex and Tammy! I'm so happy to hear about your positive experience with our team. We strive to provide exceptional service, and it's wonderful to know we met your expectations. Your support and kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
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bee carver

August 13, 2025

5  out of  5
rating by bee carver
"Very good"
We responded:
"We appreciate you sharing your feedback with us, Bee Carver. Thank you!"
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Darena Dorsey

August 13, 2025

5  out of  5
rating by Darena Dorsey
"The Mark Riden team are great. Always professional and helpful."
We responded:
"Thank you so much for the kind words, Darena! I'm glad to hear that McKayla and the team were able to help you. We truly appreciate your continued trust and are always here for you!- Mark "
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Richard Bialorucki

August 6, 2025

5  out of  5
rating by Richard Bialorucki
"Rep Mike was on his game n a pleasure to work with for my insurance needs."
We responded:
"Thank you, Richard! I'm happy to hear that Mike provided you with excellent service for your insurance needs. Our team is dedicated to making the process smooth and enjoyable. Let us know if there's anything else we can assist you with!"
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Shelly Wild

August 4, 2025

5  out of  5
rating by Shelly Wild
"Love working with Mark's office. They're always so pleasant when we have an issue or a question!"
We responded:
"Shelly, working with you was a joy. We sincerely thank you for trusting us with your insurance coverage needs."
Profile photo of Christina Browning

Christina Browning

August 4, 2025

5  out of  5
rating by Christina Browning
"Helpful and friendly"
We responded:
"Thank you, Christina! I'm happy to know you found our service helpful and friendly. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Ryan Beasley

July 28, 2025

5  out of  5
rating by Ryan Beasley
"Michael was extremely professional and courteous and was very helpful with all of our needs"
We responded:
"Thank you for your review, Ryan! I'm happy to hear that Michael provided you with professional and courteous service. Our team is dedicated to being helpful and attentive to your needs. Let us know if there's anything else we can assist you with!"
Profile photo of Drayden Thomas

Drayden Thomas

July 28, 2025

5  out of  5
rating by Drayden Thomas
"Very professional and knowledgeable about the services they provide. Michael was very quick getting me renters insurance when I was in a pinch. Thank you Mike!"
We responded:
"Thank you for your review, Drayden! I'm happy to hear that Michael was able to assist you promptly with your insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Finch Holistics

July 28, 2025

5  out of  5
rating by Finch Holistics
"Great, professional services! Thanks Mike."
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John Speer

July 24, 2025

5  out of  5
rating by John Speer
"Professional, but makes you feel like family. Has what I need when I need it and is always willing to help me find what works for my budget. Can’t ask for better. Just good folks! Thank you Mike!"
We responded:
"Thank you for your wonderful feedback, John! I'm happy to hear that you feel like part of the family and that our team, including Mike, has been able to meet your needs while respecting your budget. We’re always here to help with anything you need. Thanks for choosing us!"
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Laura Thomas

July 24, 2025

5  out of  5
rating by Laura Thomas
"Excellent customer service skills and knowledge! Mike was an excellent resource and helped me even figure out the SF app! Plus, he offered me a rental policy which I had never thought of before because it’s a small unit that we rent.. Thank you Mike for looking out for my needs and helping me see beyond what I was thinking I needed. Great job!"
We responded:
"Thank you, Laura! I'm happy to hear about your positive experience with Mike. It's great that he was able to assist you with the app and introduce you to a policy that fits your needs. Our team is dedicated to providing exceptional service and looking out for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Brent Watson

Brent Watson

July 23, 2025

5  out of  5
rating by Brent Watson
"Mike was very helpful in saving me money and giving me the best coverage. It was a pleasurable experience in switching from my old insurance."
We responded:
"Brent, thank you for your review! I'm happy to hear that Mike was able to assist you in finding the best coverage while saving you money. It's great to know your transition was smooth and enjoyable. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Briar Lee

July 16, 2025

5  out of  5
rating by Briar Lee
"I had a great experiences dealing with Mike at State Farm. He is very easy to work with and is always able to meet whatever needs I may have!"
We responded:
"Thanks for the kind words, Briar! We’re happy to hear Allana was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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stephanie s

July 15, 2025

5  out of  5
rating by stephanie s
"Had a great experience working with Mike! We moved here from out of state and he made the process of obtaining new home owners insurance and car insurance very smooth and stress free. Highly recommend!"
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that Mike made your transition to new insurance so smooth and stress-free. We appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of J. Kevin Humler

J. Kevin Humler

July 11, 2025

5  out of  5
rating by J. Kevin Humler
"McKayla made quick and easy to switch over my insurance to my new vehicle. I appreciate her."
We responded:
"Thank you, J. Kevin! I'm happy to hear that McKayla was able to assist you with your insurance switch so efficiently. We appreciate your kind words and are here for any future needs. Let us know if there's anything else we can do for you!"
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Adam M

July 11, 2025

5  out of  5
rating by Adam M
"Easy, quick and very understanding. Thank you very much to Miss Brooklen."
We responded:
"Thank you, Adam! I'm pleased to hear that your experience was smooth and efficient. I'm delighted our office was able to assist you effectively. If you need anything further, please don't hesitate to reach out!"
Profile photo of Dean White

Dean White

July 10, 2025

5  out of  5
rating by Dean White
"Mike helped me convert my homeowners policy and make other changes I needed to make with other policies and as always is great to work with. Very helpful and knowledgeable as they all are at Mark Riden’s office."
We responded:
"Thank you for your review, Dean! I'm happy to hear that Mike was able to assist you with your homeowners policy and other changes. Our team takes pride in being helpful and knowledgeable. If you need anything else, feel free to reach out!"
Profile photo of Chance

Chance

July 10, 2025

5  out of  5
rating by Chance
"So helpful and kind very easy to deal with! Got me a much better rate the I had! Thanks mark!!"
We responded:
"Thank you for your feedback, Chance! I'm happy to hear that you found the process easy and that we could help you secure a better rate. Our team is always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"