Reviews
State Farm® Agent Mark Riden
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
bryan harvey
October 16, 2026
"Great transaction"
"Bryan, thank you for trusting our agency with your insurance needs. - Mark Riden - State Farm Insurance Agent"
Lakelynn Morey
October 16, 2026
"Allana was Amazing to deal with!"
"Lakelynn, thank you for the fantastic review! We’re always here to support you with your insurance needs in Cleveland. "
Kelly Williams
October 16, 2026
"I have been with Mark Riden State Farm for years! They are professional like a big town agency, but caring like a small town one! Allana is fantastic! She gave me a checkup call today with our insurance. She was very thorough and conscious of my time. She did a great job and I highly recommend her for all your insurance needs."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Cleveland. "
Denise Aranda
October 16, 2026
"Excellent and professional service with an amazing staff that offers a comfortable and safe environment!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Jax Lambert
October 15, 2026
"Looking forward to switching to over to State Farm and Tyler soon. Got a quote and was well below what I’m paying now. Switching at renewal."
"Thank you so much for the 5 stars, Jax! We truly appreciate your feedback and are always happy to help whenever you need us. "
Jennifer Stevenson
October 15, 2026
"Tyler is a very informative and knowledgeable agent. I encourage anyone looking for auto,home,and/or life insurance to call State Farm."
"Jennifer, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Mark Riden and Team "
Billups Johnson
October 15, 2026
"Had a great experience working with Tyler Walker at State Farm. He took the time to walk me through my auto insurance options, explained everything clearly, and made sure I had the right coverage for my needs without trying to sell me anything I didn’t need. He was professional, responsive, and answered all my questions. Tyler is honest, knowledgeable, and genuinely cares about helping people. Definitely recommend him to anyone looking for an insurance agent who will shoot you straight and take care of you."
"Thank you for the 5-star review of Mark Riden’s team - we really appreciate your kind words! "
Jona Doran
October 14, 2026
"Impressive firm. Tyler walker was a great help and trustworthy representative"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Tonyia Rhodes
October 7, 2026
"Switched from another local insurance. Mike was very professional, didn't try to sell me on something I didn't want, answered all my questions without being pushy, and was very knowledgeable. As a woman looking for insurance he didn't do any kind of down talking which I really appreciated. I made the switch and he made it super easy. Would definitely recommend for home, auto, and life insurance."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Aventador Ghost
October 7, 2026
"Tyler is my insurance agent and provides with me excellent services.I highly recommend this insurance carrier."
"Thank you so much for your kind review, Aventador! If you need insurance assistance, we are just an email or call away! - Mark Riden, your State Farm Agent "
Amber Hart
October 6, 2026
"Mike was a wonderful help in finding the right policy that fits what I need and he was proactive and kind in his demeanor and his willingness to listen and to help find what worked best. Thank you Mike!"
"Amber, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Janet Benton
October 6, 2026
"Very quick and efficient . 👍🏻👍🏻👍🏻"
"Hey Janet! Thank you for sharing this. It’s great hearing your homeowners insurance experience felt quick and efficient, and we appreciate you taking a moment to let us know!"
Becky Akins
October 5, 2026
"They are so helpful especially when I get myself so confused"
"Thank you so much for the 5 stars, Becky! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
tabbie dismang
October 2, 2026
"Tyler was so helpful and made insuring my engagement ring quick and easy! He was professional, responsive, and answered all of my questions. Highly recommend Tyler!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Isaiah Mcdonald
October 2, 2026
"Tyler 🔥"
"Thank you for the 5-star review of Mark Riden’s team - we really appreciate your kind words! "
Gloria Colbaugh
October 2, 2026
"I’m new to State Farm but both times I’ve called the local office I’ve received info and help I needed"
"Thank you for the 5-star review, Gloria! We’re proud to serve the Cleveland community and truly appreciate your support. "
Ashley Harbaum
October 1, 2026
"Super easy to work with and very responsive!"
"Ashley, thank you for the great review!"
Jimmy Hendricks
October 1, 2026
"Very helpful getting me a much better rate on my car insurance. Super nice guy as well!"
Joyce Yarber
September 30, 2026
"The representative was patient and answered all my questions. He worked on several quotes for me. It was almost time for him to go home and did not rush me. I felt very comfortable and not pressured."
Steve Blizzard
September 30, 2026
"Checked in reviewed quote , came to an agreement easy as pie . The way I like to do business . Thank you Mike"
Andrew Minnick
September 28, 2026
"Tyler was very professional and polite. He was able to give me a much lower quote and a better plan on my auto insurance. Wish I would have spoke with him sooner, 10/10 would recommend to anyone looking for insurance!"
Nancy McGivney
September 28, 2026
"Allanna solved my problem. She was gracious and understanding!"
Vince Hernandez
September 25, 2026
"Easy to work with and got my stuff situated quick."
"Thank you, Vinnie, for sharing your experience! I'm glad we could assist in getting everything sorted out quickly for you. If you have any more questions or need further assistance, feel free to reach out."
Chastity Crye
September 25, 2026
"Always a fast and easy process! I love these guys.. Mike helped me today. He was nice and polite"
"Thank you, Chastity! I'm glad to know that you find the process fast and easy with us. We appreciate your support and love having you as part of our community. If you ever need anything or have questions, feel free to reach out!"
Yaquia Walker
September 24, 2026
"Remarkable people, remarkable customer service & excellent rates!!"